Cancellation policy

Subscription Policy
Some items in our store may be offered to you as a subscription or pre-order. This cancellation policy outlines how you can change or cancel these types of purchases.

Subscriptions
When you purchase a subscription, you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select. Your payment details will be stored securely, and you'll be charged for each delivery unless you choose to pay in advance.

All subscriptions auto-renew at the end of their duration. If you don't want to renew a subscription, you can cancel it. If you want to cancel or change your subscription, you can do so at any time. Your order confirmation emails have links to your order and your account, where you can manage your subscription. 

See our returns policy for more details on returns and refunds.

Pre-orders
When you purchase a subscription that is available for pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We collect the full payment at checkout, then fulfill your order at the future date indicated on the product page.

You can cancel a pre-order that has not yet been fulfilled by contacting us directly. See our returns policy for more details on returns and refunds.